Frequently Asked Questions

Everything you need to know about your Safari Audio experience.

What is the standard shipping time for Safari Audio products?

We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

Do your headphones and speakers come with a warranty?

Yes, all Safari Audio electronics are covered by a 12-month limited warranty that protects against manufacturing defects and hardware failures.

What is your return policy if I am not satisfied?

We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the product in its original packaging for a full refund.

Are Safari Audio wireless products compatible with both iOS and Android?

Absolutely. Our Bluetooth-enabled devices are designed for universal compatibility and work seamlessly with iOS, Android, macOS, and Windows platforms.

How do I track my order once it has been placed?

Once your order ships, you will receive an email confirmation containing a tracking number and a link to our carrier's tracking portal.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.